DirectDine

Keep the
30%.

Your own ordering website for delivery and collection, with orders going straight to a screen in your kitchen. One flat monthly fee. We never take a cut.

No card needed. Set up in an evening. Cancel any time.

Jade Palace
88 Market St, Beccles
Fri 19:42 · Order #1048

1 × Set dinner for two
28.50
1 × Salt & pepper chips
5.20
2 × Spring rolls
6.40
Delivery
2.40

Total paid by customer
£42.50
Via delivery app (30%)−£12.75
You keep£29.75
Via Direct Dine−£0.00
You keep£42.50

Customer details: kept by you, not the app.

The maths

What the apps are costing you

£2,500
28%

Compared with Direct Dine Pro at £43 a month. Card processing fees from your payment provider are separate and apply either way.

Online sales a year
£130,000
App commission at 28%
−£36,400
Direct Dine Pro, 12 months
−£516
Moving those orders direct keeps you
£35,884a year
How it works

Up and running tonight

No hardware to buy, no contract and no one to call. If you can use a phone, you can set this up.

  1. 1

    Add your menu

    Type in your dishes, prices and allergens, or start from the sections we set up for your cuisine. Mark things sold out with one tap.

  2. 2

    Share your link

    You get yourname.directdine.co.uk straight away. Put it on your flyers, Google profile and the QR codes we print for your tables.

  3. 3

    Cook

    Orders land on the kitchen screen with a chime, allergy notes up top and the delivery address worked out from the postcode.

Features

Built for a busy Friday night

Taking orders

Your own ordering site
Delivery and click & collect on your subdomain or your own domain.
Delivery by postcode
Set zones by distance from your shop. Fees and minimums apply automatically.
Card & PayPal at checkout
Connect Stripe, SumUp, Dojo or PayPal. Paid orders go straight to your account.
Collection times
Customers see a real ready-by time based on your prep time.
QR table menus
Diners order from the table. Print table cards straight from the dashboard.

In the kitchen

Live order screen
New orders appear instantly with a sound. Split food and drinks if you need to.
Allergy alerts
Customers must declare allergies at checkout. They print at the top of the ticket.
Sold-out switch
86 a dish in a second and it disappears from every menu.
Till (Pro)
A touchscreen till for phone orders and walk-ins on any tablet.

Bringing them back

Your customer list
Names, emails and numbers of everyone who orders, with their marketing consent.
Export to CSV
Send offers through Mailchimp, Brevo or your SMS tool.
Reviews (Pro)
Ask happy customers for a Google review; catch complaints privately.
TV menu boards (Pro)
Turn any smart TV into a menu board that updates with your prices.
Pricing

Flat monthly fee. That's it.

Every new venue gets 30 days of Pro free, no card needed. Pick a plan when you're ready.

Starter

Your own ordering website and a live order screen.

£29/month + VAT
  • Takeaway website on yourname.directdine.co.uk
  • Online card & PayPal payments
  • Delivery & collection with postcode pricing
  • QR table menus
  • Live kitchen order screen
  • Customer list & CSV export
  • Daily specials
  • Use your own domain
Start free trial

Pro

Most venues

Everything in Starter, plus the till and front-of-house tools.

£42.99/month + VAT
  • Everything in Starter
  • Touchscreen EPOS till
  • TV menu boards
  • Table bookings & waitlist
  • Review collection
Start free trial

No setup fee. No commission. Monthly rolling, cancel from your dashboard.

Try it

Four sample venues to poke at

Place a test order on a storefront, then sign in to that venue's demo dashboard and watch it arrive in the kitchen.

Jade Palace
Chinese takeaway · Beccles
Open demo dashboard
The Rustic Grill
Grill & burgers · Soho, London
Open demo dashboard
Bella Napoli
Pizzeria · Islington, London
Open demo dashboard
Sakura Ramen
Ramen bar · Shoreditch, London
Open demo dashboard
Made for

Your kind of venue

Using a delivery app today? See how Direct Dine compares with Just Eat, Deliveroo and Uber Eats.

FAQ

Questions owners ask us

Do you really take no commission?+

Yes. You pay a flat monthly fee for the software and that's all we charge. If you take card payments, your payment provider charges its usual processing fee.

How do customers pay?+

However suits you. Connect Stripe, SumUp or Dojo to take card, Apple Pay and Google Pay at checkout, add PayPal, and keep pay-on-collection or pay-the-driver as well. Money goes straight into your own account; we never hold it.

What happens when the trial ends?+

After 30 days we'll ask you to choose Starter or Pro. If you don't, your dashboard becomes read-only and your site stops taking orders. Nothing is deleted; subscribe and it's back instantly.

Can I use my own web address?+

Yes, on both plans. Point a domain like orders.yourtakeaway.co.uk at us with one DNS record and we handle the security certificate. Everyone also gets yourname.directdine.co.uk.

Who owns the customer data?+

You do. Customer contact details and marketing consent belong to your venue. You can export them any time, and we never market to your customers.

Do I need special hardware?+

No. The kitchen screen and till run in a web browser on any tablet, laptop or TV you already have.

See all questions or browse the help guide and our guides for takeaway owners

Your menu could be live tonight.

30 days free. No card. Bring your existing customers with you.

Start free trial